Returns & Refunds

Your satisfaction is important to us!  

If your order arrives damaged or not as described, please contact us within 7 days: support@pawvanaworld.com  

 

How to return:

- Take a photo of the product issue  

- Email us with your order number and photo  

- We will guide you through the return process  


We’ll offer a refund or replacement depending on the situation.  

Thank you for trusting PawvanaWorld — we always aim to make dogs happy!